Johnson Septic Services

Reviews

• Dinah Jewel

  Jan, 02 2018
  ★ ★ ★ ★ ★
  I have used Johnson over the last several years and they are great! However, they were booked on a Sunday I needed help...so I called Total Septic. It did not hurt us to clean the tank, it did not need cleaning, but I did not know that. And what got me was when I called to tell the company what the worker was doing, The girl, Lynn I think, got upset with me. OK no problem, I won't be back! So here is the deal... They sent a worker out to pump my septic and he tried to get me to pay $149 more than I was told over the phone, $265. He knew my septic tank was not messed up, the water level was below the in and out areas, but he told me that my whole system was in bad shape and broken and he would have to come back out in a couple of weeks. That did not make since, we have had no problems in the 2 years we have lived here. The tank is a large tank and it is just the 2 of us. A couple of week later we found a clog in the pipes coming from the house. It was doing the same thing it did before. I should not have called to begin with, it was not the septic system that was broken, the pipes were clogged and Total Septic tried there best to get more for nothing! Good Job! It is a s_ _ _ty business. I paid $265 when I did not need to and if they would have said so while they were out here...I would have gladly paid for that info! Taught me a lesson...
  Johnson's had many times where they could have given me a line of....and didn't. They have always tried to help me save money!!!

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