ADT Security Services, LLC.

Reviews

• Amy Young

  Dec, 25 2017
  ★ ☆ ☆ ☆ ☆
  This is the message I sent to ADT when cancelling my service. It explains it all.
  
  Honestly I haven’t had a good experience with ADT at all. First, I just learned to read contracts more thoroughly, because my sales rep told me it was a two year contract. That’s on me, I should have paid more attention, and not trusted his word. Then when sensors would randomly set off or wouldn’t work, my rep was no where to be found (literally called him multiple times and never heard from him again, so you guys assigned another rep.) They promised me the doorbell camera, and after signing and coming for installation, they told me they couldn’t set it up. I finally at least got the sensors working and the cameras were useless and would constantly record trees moving but would somehow miss people walking right up to the front door, because that’s logical. They sent someone to fix that as well but it never worked like the rep demonstrated. System would go offline if the WiFi did, which was such a pleasant chirping noise during Hurricane Irma until I finally figured out how to shut it off.
  
  Overall the equipment is cheap, my grandmother has one of your old systems and it’s incredible but the new stuff cut too many corners especially for the steep price. I have no use for it now, so I would rather pay the $1,111.68 cancellation fee and get this partnership over with.
  
  This has nothing to do with the service you personally provided, but ADT to this point has been a complete waste of money and I would warn everyone not to use your products.

Photos and maps

Nearest companies

• Paychex

  Establishment, Finance, Insurance agency

  6870 Shadowridge Drive Suite 101, Orlando, FL 32812

  +1 407-333-1338

  paychex.com
• Orlando Fire Station 8

  Establishment, Fire station

  6651 Shoalcreek Drive, Orlando, FL 32812

  +1 407-246-4408

  cityoforlando.net
•  

  Capellini Clothing

  Establishment, Clothing store

  5457 Hazeltine National Drive #105, Orlando, FL 32822

  +1 321-800-2585

  capellinijeans.com
• Airport Lakes Park

  Establishment, Park

  7098 Shadowridge Drive, Orlando, FL 32812

  +1 407-246-2283

  cityoforlando.net
• 5435 Forbes Pl Parking

  Establishment, Parking

  5435 Forbes Pl, Orlando, FL 32812
• FireMaster

  Establishment

  6830 Shadowridge Drive #212, Orlando, FL 32812

  +1 407-240-9371

  firemasterweb.com