Wisper Palms Apartment Homes

Reviews

• Katelyn Webster

  Aug, 28 2018
  ★ ☆ ☆ ☆ ☆
  Do yourself a favor and DO NOT LIVE HERE. Seriously, this place doesn't even deserve 1 star. I moved here because the apartments are spacious, clean, and decently priced. However, the management and office staff here are completely useless. I have never dealt with such incompetent and rude staff that are supposed to be providing "customer service." They don't enforce any of the rules that would make living here more pleasant, instead they focus on what will give them more money. Not to mention our apartment was robbed within the first few months we lived here, so that tells you what the community is like. Our lease is up on May 31st, so in April I was waiting to receive the form to return regarding a notice to vacate. This paper never arrived so I planned on telling them in person when I paid my rent on May 2nd. When I asked about the form/letter the lady (not sure her name, but she is the one who has her own office) said that it was delivered on April 15th. I told her that I never received and asked for another copy. When she handed me the copy the date at the top said May 15th but was crossed out in pen and April 15th was written in. When I told her that I would not be renewing my lease she said that it was too late for a 30 day notice and that I would have to pay the month to month rate for the entire month of June. Also, instead of telling me what the rate was when I asked she wrote it on a sticky note and slapped it down on the paper in front of me. I recently applied to move into Harper Grand Apartments, and when they reached out to Wisper Palms to have a landlord verification form signed they were met with the same awful customer service. Every time the woman from Harper Grand (who was extremely kind and helpful) called Wisper Palms she was told that she would "receive it tomorrow" multiple days in a row. The last time she called she was told that there was nothing they could do because it was sent to corporate to fill out, and when asked for corporate's contact information she was told that they don't give that information out. It has now been a week and a half and these people have still not sent back the single form that needed to be signed. For everyone on here saying that the people posting bad reviews are just whiney and entitled, you are wrong. I have lived in numerous different apartment complexes and I understand that they aren't going to be perfect. However, I do believe that if you are spending thousands of dollars to live somewhere then you at least deserve to be treated with some respect. There are a ton of other apartments in this area that are similarly priced. Don't waste a year of your life having to put up with these incompetent, rude, and lazy people that call themselves "managers."
• theon rackley

  May, 14 2018
  ★ ☆ ☆ ☆ ☆
  Break-ins...i never lived there,a relative of mine lived there for only 1year. The worst experience ever. Very unprofessional. No matter how much u clean, you will not get your deposit back. Until the staff is upgraded,stay away. We're taking them to court.
• E R

  Jan, 25 2018
  ★ ☆ ☆ ☆ ☆
  Terrible management. Lived there a year. Left the apartment spotless. Management kept my deposit, said they had to deep clean the carpet and do paint touch up. I had done both before moving out. Just a way to keep the deposit. Now I see way Wisper Palms gets such BAD reviews. I would not recommend this place to anyone.

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