La Rosa Del Monte

Reviews

• YOHANNES NEGGA

  Jul, 13 2018
  ★ ☆ ☆ ☆ ☆
  Agree with all "one star" reviews - horrible company. Avoid, avoid, avoid....companies' attitude is "we're doing you a favor." Answering office phone in English would be a good start.
• Jason Ortiz

  Jan, 08 2018
  ★ ☆ ☆ ☆ ☆
  They stole from us!!! The ruined two bedroom sets. My mattresses are on the floor because they lose the frames! The lost my kids scooter. It's been two months going back and forth. They don't return calls ever. I always have to call back. Still no resolution. They are the most unprofessional people I've dealt with. No one knows what the other is doing.
• saida gonzalez

  Dec, 03 2017
  ★ ☆ ☆ ☆ ☆
  BEWARE!!!!!!!!!!!!!!!!! DO NOT USE!!!!!!!!!!!!!!!!!!! THEY MADE A SHIPMENT FROM BOSTON TO ORLANDO!!!! THEY GUYS WERE HORRIBLE THEY WOULD TAlk SHYT WHILE BRING UP THE BOXES TO THE APARTMENT ASKING FOR WATER SAYING ITS TOO HOT FOR THIS SAYING WHAT THE HELL WE GOT IN THE BOXES BECAUSE ITS HEAVY. THEY BROKE MY TV ITS CRACKED THEY BROKE MY MICROWAVE THEY BROKE A HANDFULL OF COFFEE CUPS THEY BROKE A PICTURE FRAME I HAD. THE FEE TO BRING UP TO THE 3RD FLOOR WAS $75 AND I HAD $100 I ASKED FOR CHANGE HE SAID THEY DONT HAVE ANY I SAID WELL.... I NEED CHANGE HE WENT TO ASK THE OTHER WORKERS WHEN HE CAME BACK WITH THE CHANGE HE THATS ALL WE HAD TO ATE .. ( THATS NOT MY PROBLEM ) WHEN THE GUY WAS PUTTING THE STUFF DOWN HE WAS NOT DROPPING IT DOWN SLOWLY. AFTER THEY WERE DONE HE TOLD ME TO SIGN OFF THAT I RECEIVED THE SHIPMENT. WHICH I DID WHEN I STARTING UNPACKING I NOTICED ALL THE STUFF THAT WAS BROKEN. WHEN I CALL FOR THE CLAIM ( SINCE I PAID EXTRA FOR THE INSURANCE ON MY SHIPMENT ) THEY SAID I DONT GET A REFUND BECAUSE I SIGNED THE PAPER THAT SAID IT WAS ALL GOOD WHEN I ACUTALLY WAS TOLD TO SIGN THAT I RECEIVED THAT PACKAGE. IM HIGHLY UPSET THAT THIS CHEAP/UNPROFESSIONAL/GHETTO MOVING COMPANY. I WANT MY CLAIM TO BE PROCESSED AND GET A REFUND FOR MY DAMAGE ITEMS!!!!!!!!!!!!!!!!!!!! I WILL BE CONTACTING THE ORLANDO NEWS/ BBB / ATTORNEY GENERAL /
  
  Update: After reporting them to the BBB they still did not want to compensate for the damages stating I signed the form etc ( in which I was mislead about ). Aside from that the head here in Orlando IVETTE was super rude and unprofessional and just didn't care. Unfortunately I had a 2nd shipment sent from Boston before this happened. I will keep you guys updated!! I WILL DEFITNETLY NOT SIGN OFF ON ANYTHING UNTIL I OPEN EVERY SINGLE BOX AS THE WORKERS WAIT OUTSIDE UNTIL I REVIEW ALL AND EVERY SINGLE THING I SENT!!!!

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