Katerina Hotel Orlando

Reviews

• Kelsey King

  Apr, 03 2018
  ★ ☆ ☆ ☆ ☆
  Do NOT give these people your money. The hotel, some of the people working and staying there, and the area of this hotel is SHADY. On the way up to my room I was greeted in the lobby hallway of a dirty toilet water smell. The elevator smells like pot and as if something has died in there. Upon entering my room, I noticed a musty smell like onions. I put my things down and walk around the room and what do you know? It's DIRTY. There were small black hairs stuck to the covers/sheets. Cigarette holes in the covers. A wet spot in front of the refrigerator that turned the towel I put over it brown. My shower floor was full of black dirt like someone stepped in there with dirty feet while it was wet. The light in the bathroom did not work. And to mention the lights in the room, they are DIMLY lit.. I had to use my flashlight most of the time. I moved the pillows off the bed and there was a DEAD BED BUG underneath the pillow. I proceeded to take the sheets off of the bed and there were blood stains all underneath. I asked a front desk associate if I could speak to a manager and there was none to be found.. I was told they would be notified and the manager would call me the next day before 3pm and I did not receive a phone call. I called them and after being on hold for 10 min I called back and was told that there was not a manager around that I could speak to. Also you have to wash your own towels/rags.. but I wouldn't even use there's if you paid me to! This place is horrible do not stay here! Dangerous area and shady people walking around at all times of the night. No telling what they are doing!
• Ashley McCoy

  Dec, 05 2017
  ★ ★ ★ ☆ ☆
  Ice machine was broken(4 day stay... still broken)was told by staff they offered a coffee, hot chocolate and tea bar in the mornings.....all that was offered was coffee and a shaker of sugar. Rooms are large, housekeeping and maintenance have wonderful personalities and go above and beyond to make you happy and comfortable.

Photos and maps

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