Chick-fil-A

Reviews

• melissa n

  Dec, 19 2017
  ★ ★ ☆ ☆ ☆
  I’ve had a few bad experiences here but nothing compared to what I experienced recently. A relative purchased some food the night before and some of the food items were missing or incorrect. I called the manager to let them know and he told me that if I was there before a certain time that I could bring back the food to exchange it. And when I got there I was basically told in a very rude way to bring my food inside. They did this because I had no receipt Yet I had the food with me. When I went inside I feel like I was treated like a criminal or a thief it was a horrible weird and humiliating situation. The guy I spoke with was very kind of standoffish and they were treating me a certain way as if I was trying to scam them even though I had the food right there with me they were very abrasive and kind of harsh and rude and talking down to me. I was talked down to and I felt like I was treated like a criminal or Thief for something that they messed up on simply because I didn’t have a receipt. I make six figures and my husband makes far more, and was being treated so badly simply because they messed up my order?? This is not acceptable. I was told to come inside rudely and then talked down to in a loud abrasive way. The jerks name was Jed Vaughn.
  
  Normally if Chick-fil-A messes up my order they generally will replace it with no problem I normally don’t have to go inside and be interrogated and treated badly. The person I spoke with was talking down to me and he was very loud about it was very rude it was very embarrassing in front of other people in the restaurant. It’s nice to know that Chick-fil-A humiliates customers whose orders have been messed up. They told me it’s because they have college kids that have been scamming them but that’s not my fault they definitely did not have to take it out on me. In the end I was rudely told to check my order when I didn’t want to check it in the restaurant I wanted to go to my car but I was basically forced to check my order and talked down to which to me was ridiculous. They replaced my order but what I went through was not worth getting my order replaced it was a horrifying experience and I would’ve rather just paid for another order then go through the humiliating ridiculous experience they put me through. This was not about the money they messed up my order. My husband owns houses around the world and is very very well off. I was treated lower than a criminal by these people. The service here is decent but just be careful if they mess up your order then they basically treat you like a criminal and force you to come inside to bring back your food and treat you terribly it was a humiliating and terrible experience and ordeal beware.

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